Date of Award


Document Type

Dissertation - Rollins Access Only

Degree Type


Degree Name

Doctor of Business Administration (DBA)


Dr. Greg Marshall

Second Advisor

Dr. John Houston

Third Advisor

Dr. Kimberly Jentsch


communication, trust, turnover intention, leadership coaching, leadership self-awareness


Universities such as Harvard Business School and many global organizations are beginning to understand the importance of soft skills, such as self-awareness, and the influences they have on leadership success. A leader’s leadership experience and whether they are a recipient of leadership coaching or not can influence their self-awareness levels as a leader. A leader’s self-awareness levels have influence on how effective they are with their verbal workplace communication, trust, and turnover intention among teammates. Though leadership and self-awareness are two well-known topics, the topic of leadership self-awareness is one that has not been thoroughly researched.

Better understanding if self-awareness differs between leaders based on their leadership experience and whether they are a recipient of leadership coaching or not as well as the affects a leader with or without self-awareness will have on their verbal workplace communication skills, trust, and turnover intention among their team will be addressed within this research. If decisionmakers within an organization can identify the effects leaders with self-awareness have and it can be measured, decision-makers would be better postured to implement quality leadership development trainings targeting the positive influence of a leader’s self-awareness before making a promotion. Self-awareness among leaders has been proven to lead to higher individual and organizational performance. Therefore, this research provides theoretical implications to gaps within the domain of leadership and self-awareness as well as self-leadership theory. Practical implications found in this research will assist leaders in having self-awareness which will lead to

higher personal and organizational performance.